At Lemos Casino, we are committed to providing a safe and enjoyable gaming experience for all our players. We understand that problem gambling can have serious consequences on individuals, their families, and society as a whole. That's why we've implemented various responsible gambling measures to help you maintain balanced and controlled gameplay.
Safe and Balanced Gambling Habits
Gambling should be treated as entertainment rather than a means of generating income. Set realistic expectations for your wins and losses, and never chase losses or gamble more than you can afford to lose. Regular breaks from gaming can also help prevent fatigue and emotional attachment to the game.
Budget and Bankroll Management
To ensure responsible play, set aside a specific budget for gaming and stick to it. Never use borrowed money, credit cards, or loans to fund your gaming activities. Consider setting limits on deposits, losses, wagers, and sessions using our built-in tools (more information below).
Deposit, Loss, Wager, and Session Limits
You can set various limits using the "Responsible Gaming" section of your account settings:
Reality Checks and Time Reminders
Our reality checks can help you assess your gaming activity over a set period. We'll display reminders after 60, 90, or 120 minutes of continuous play to encourage breaks and relaxation.
Cooling-Off Periods and Self-Exclusion Tools
Take control with our cooling-off periods:
Account Verification and Age Restrictions
To ensure your protection, we verify all account details at registration. We also adhere strictly to age restrictions: no one under the minimum legal age in their jurisdiction can create a Lemos Casino account.
Protection of Vulnerable Players
We recognize that vulnerable individuals may be more susceptible to problem gambling. Our platform takes proactive measures to identify and assist these players, including offering dedicated support services.
Warning Signs of Problematic Gambling
Keep an eye out for the following signs:
If you identify with any of these warning signs, we strongly encourage seeking support.
Support Organisations and Professional Help Resources
Don't hesitate to seek assistance:
Responsible Bonus Usage
Enjoy bonuses responsibly by setting aside some funds specifically for bonus-activated games. Never chase losses using bonuses, and consider limiting the number of bonus-activated bets you make.
Safer Gambling During Slots, Live Casino, Sportsbook, or Promotional Play
Regardless of your gaming platform (slots, live casino, sportsbook, etc.), always keep a balanced perspective:
Mobile Gambling Awareness
Gambling responsibly is just as essential when playing on your mobile device. Make use of built-in tools and apps to help manage your time and money spent gaming:
Family/Device Protection Measures
For added peace of mind, consider implementing family-friendly settings or remote management solutions on your device.
Account Security and Player Protection
Protect yourself with two-factor authentication and use robust passwords. Our platform prioritizes account security, including regular monitoring for suspicious activity.
Compliance with Licensing or Gambling Regulations
Lemos Casino adheres to the latest licensing and regulatory requirements in all jurisdictions where we operate. We aim to maintain open communication channels with relevant authorities.
Fairness, RNG Systems, and Transparent Gameplay
To ensure fair play, our games undergo rigorous testing by independent auditors (e.g., eCOGRA or iTech Labs). These bodies verify that our Random Number Generator (RNG) is functioning within acceptable parameters.
